Hey311

Resident reporting app, in the palm of your hand!

Introducing Hey311, a revolutionary citizens engagement app!

Operating asynchronously, residents and users report a concern in their community using their smartphone or the municipal website. They log details of the issues, an address or attach a location pin and a photo.

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With Hey311

users receive updates, notifications, and feedback as their reported issues are addressed by different departments.

Not just a reporting tool

Hey 311 is a platform that encourages community participation and facilitates positive change.

Hey311 available for Citizens on the Mobile App

  • Submit Requests with their phone while on the move
  • Receive in-app notifications about their requests
  • Quickly follow up and add additional information
  • Be happy knowing that their community is cared for
Submit requests from the HeyGov mobile app
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How your residents submit requests:

Citizens can submit requests on the go

1

Widget View on Desktop

Assign tickets to departments or specific people

2

Clerk overview of a submitted question

Keep track of what was submitted

3

Hey311 Dashboard

Instantly notify residents when their request is being handled

4

Hey311 Request overview

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weekly Demo

Learn more about how HeyGov can help streamline your municipality. Attend a weekly “Drop In Demo” to see the world's most advanced municipal payment system.

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