Hey311
Resident reporting app, in the palm of your hand!
Introducing Hey311, a revolutionary citizens engagement app!
Operating asynchronously, residents and users report a concern in their community using their smartphone or the municipal website. They log details of the issues, an address or attach a location pin and a photo.
With Hey311
users receive updates, notifications, and feedback as their reported issues are addressed by different departments.
Not just a reporting tool
Hey 311 is a platform that encourages community participation and facilitates positive change.
Hey311 available for Citizens on the Mobile App
- Submit Requests with their phone while on the move
- Receive in-app notifications about their requests
- Quickly follow up and add additional information
- Be happy knowing that their community is cared for
Request More Info
You will be contacted soon by someone on our team.
How your residents submit requests:
Residents submit requests from wherever they already are
1
The Hey311 app, your municipality's website, or a message to your Facebook Page — every request lands in the same queue for your staff.
Assign tickets to departments or specific people
2
Keep track of what was submitted
3
Instantly notify residents when their request is being handled
4
Drop-in on our weekly webinar
Learn more about how HeyGov can help streamline your municipality. Attend a weekly webinar to see the world's most advanced municipal payment system.
The World's Most Advanced Municipal Payment Platform
The World's Most Advanced Municipal Payment Platform