White-glove Service from HeyGov

A municipality is a beehive of activity, all the time! There are forms to fill out, licenses, permits to file and parking tickets. With so many demands on your time and the constant hustle-bustle of the city, it is hard to find a way to get all of this work done. But you don't need to worry because white-glove service is here to help.

What does it mean? 

Our support is like an "all-you-can-eat buffet." You get as much as you want for a fixed fee, with no surprises and no extra billing. HeyGov likes to support local municipal staff to run their communities efficiently: you focus on the important work, while we do the busy work! 

What is included? 

  • Updates on forms, applications or licenses
  • Customization on forms
  • Update on fee structures
  • Change an ordinance
  • Questions
  • Queries

What are the costs? 

Nothing. Nada. Zero, ever!  

This service is included in your annual fee. There is no cost for assistance, updates, customizations or to answer any questions. 

Who is this service available to? 

All customers of HeyGov: the staff or departmental managers.

How do you reach us? 

An email to support@heygov.com is all you need to do. 

Our white-glove service is a great way to get all of your work done in the municipality without any extra cost (ever)! It's like having an online assistant who does the heavy lifting and performs any needed customizations. So, if you ever need anything, just shoot us an email and we'll take care of it for you.

Onboard with HeyGov’s White Glove Service

We provide your municipality with the expertise and assistance to have a fully-customized municipal payment system. We support you throughout the changing needs of your municipality.

Drop-in on our weekly webinar

Learn more about how HeyGov can help streamline your municipality. Attend a weekly webinar to see the world's most advanced municipal payment system.